The Business Package is specifically designed for companies or organizations for which speed and reliability are of paramount importance. The Business Package is implemented on a separate cloud service platform and fast SSD disks, which enable exceptional reliability and speed. Business packages use MAx Cache, which halves page loading times compared to traditional servers. Backups are comprehensively implemented using the JetBackup system, which handles backups in a GDPR-compliant manner. High data security is guaranteed by, among other things, the Immunify 360 and CloudLinux systems. The Apache Solr search system speeds up email searches, and the Mailgun delivery service, which integrates seamlessly with the service, can be added to ensure reliable email delivery. In addition, the Business Package significantly expands the service level agreement, and customer service is more extensive, personal, and faster than usual. In addition, the Business Package significantly expands the service level agreement, and customer service is more extensive, personal, and faster than usual.
The business package service platform is extremely fault-tolerant, and hardware failures, for example, cannot cause service interruptions. This exceptional service platform also enables extremely fast service operation.MAx Cache and AccelerateWP Premium, together with a high-availability cloud environment, make WordPress sites in particular lightning fast.
In addition, the Business package includes a higher level of service agreement (*), where for each disruption of more than one minute per day, you can claim a 10% refund of the monthly service fee (up to 100% per month).
The business package also includes notifications via text message and/or email of any service interruptions through an automatic monitoring system (Updown.io). Operations are checked every minute. All account data is backed up to a separate backup server (JetBackup). You are always aware of what is happening with your service and that your data is also stored in the service.
The service is billed exceptionally in three-month billing periods, unless otherwise agreed. This means that you are not committed to the service for unnecessarily long periods.A 10% discount is offered for a one-year billing period, a 20% discount for a two-year billing period, and a 30% discount for a three-year billing period.
* The Service Provider does not guarantee completely undisturbed functionality. The nature of the service includes temporary interruptions of less than one (1) minute or higher response times of less than one (1) hour, which may be caused by, for example, instantaneous network failure.
This page answers the most common questions about services, ordering, and management policies. Our customer service will be happy to answer all questions related to our services. General questions about ordering, invoicing and termination keywords:
The resources available to an individual account are limited in accordance with the terms of the agreement. The account cannot even temporarily access more than the allowed resources, but the account and site slow down or
